Why should I buy my service from canadasurfs? We are a strong, vibrant company that continues to reinvest, supporting unprecedented growth to under and un-served communities. We are responsible and work within the laws and regulations, and with the community in planning and developing our deployments. We hire community members and use local businesses where possible. Our respect for the environment far exceeds email billing and communication practices. We have one tower that is totally off the grid, powered by sun and wind. We plan further deployments using only green power.
Our pricing may look higher, however, once you factor in the extra charges often hidden in the long contracts you may sign with other companies, we have the best deal around. We don't need three year contracts as our service is that good that once people purchase the service, they rarely leave – we often have clients moving and contacting us for service in their new location.
We get to know our clients and visa-versa. You are not an account number – we are not anonymous voices on the other end of the line. As we largely rely on word of mouth to sell our services, we know our reputation must stay solid. This is only possible by providing a fast, reliable internet at a reasonable cost, backing it up with friendly, effective service. Why would you go with anyone but us? Check out our clients testimonials about their experiences.
PC: On a PC, the easiest way to determine the IP address is to run the ipconfig command. Hold down the windows key (the key on the bottom left between the control and alt key with the windows symbol on it) and press the R key. In the Run window, type in “cmd” and hit OK. This will open a command prompt window. Type in “ipconfig” and press enter. The IP address will be listed. If this address begins with 192.168, you have a router which needs to be checked. Please refer to the page on troubleshooting Routers.
Mac: On a Mac, go to the Apple menu at the top left hand corner of the screen and click on System Preferences. Under the View section, click on the Network icon.
Do I need a modem? Wired services like those provided by Shaw and Telus require a modem in your house to connect to the internet. The radios that we mount to the outside of your house do the same thing as a modem, so you do not need a modem inside your home. We do require a power supply inside the house to run electricity to the radio.