Our server automatically filters spam, and places it in the Spam folder. Email in the spam folder is automatically deleted when it is 35 days old; we recommend checking it at minimum each month to make sure there aren’t any emails you wish to keep being filtered.
To check your Spam folder, click on the worde “Spam” in the Folder list in the left hand pane. If there is an email you wish to keep, simply check the box in front of it, change the dropdown boxes to move the selected email to the inbox, and hit OK. If you wish to stop a particular email from sending messages to you at all, select Black List in the dropdown, and if email is being incorrectly filtered as spam, select White List to have it go to your Inbox instead.